{"id":1293,"date":"2024-01-24T09:02:26","date_gmt":"2024-01-24T09:02:26","guid":{"rendered":"https:\/\/campinglagrandevalleecom.sc4fehi5552.universe.wf\/faq\/"},"modified":"2024-02-09T09:07:32","modified_gmt":"2024-02-09T09:07:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/campinglagrandevallee.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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1 – I’m a minor, can I stay at your campsite with my friends?<\/p><\/div>\n\n\n\n

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Minors must be accompanied by their parents, who must be present throughout the stay.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n

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2 – Do you accept groups at your campsite?<\/p><\/div>\n\n\n\n

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Groups are not allowed on the campsite.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n

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3 – Do I need to make a reservation?<\/p><\/div>\n\n\n\n

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Reservations are not required, but are strongly recommended as the number of pitches is limited.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n

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4 – Will I be reimbursed if I cancel my stay?<\/p><\/div>\n\n\n\n

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Without cancellation insurance or the Serenity option, no refunds are possible.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n

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5 – Security deposit<\/p><\/div>\n\n\n\n

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A \u20ac20 deposit is required for the pedestrian badge.A deposit of 250\u20ac per rental and 70\u20ac for cleaning<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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6 – What are the arrival and departure times?<\/p><\/div>\n\n\n\n

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Location :<\/strong> Arrival 14H to 19H- Departure before 12HRental : <\/strong>Arrival from 3pm to 7pm – Departure between 9.30am and 10am. In the event of departure outside these hours, the deposit will be returned after the rental has been checked by our team.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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7 – Can I arrive late after reception has closed?<\/p><\/div>\n\n\n\n

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It is not possible to arrive after reception has closed – please contact us in case of unforeseen circumstances.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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8 – Are pets allowed?<\/p><\/div>\n\n\n\n

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Pets are welcome, provided they have been vaccinated against rabies (rabies certificate required). They must be kept on a leash at all times and relieve themselves outside the campsite. It is strictly forbidden to leave them alone on pitches or in rentals. Category 1 and 2 dogs are prohibited.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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9 – Can I use a barbecue?<\/p><\/div>\n\n\n\n

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Charcoal barbecues are permitted; you can bring your own or rent one at the campsite.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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10 – Can I bring a trailer in addition to my motorhome?<\/p><\/div>\n\n\n\n

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You can bring a trailer in addition to your motorhome. A trailer surcharge will be applied (also for ACSI rates).<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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11 – Can I pitch a tent in front of my bungalow or mobile home?<\/p><\/div>\n\n\n\n

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Tents are not permitted on the rental site.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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12 – Is the snack bar open?<\/p><\/div>\n\n\n\n

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The bar\/snack bar is open from mid-May to mid-September depending on the year.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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13 – When do you make your delicious mussels?<\/p><\/div>\n\n\n\n

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High season: Thursday eveningsLow season: Saturdays (June and September)<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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14 – Can I receive visitors?<\/p><\/div>\n\n\n\n

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Visitors are not allowed to enter the campsite after 7 p.m., only during reception opening hours after authorization from reception, and must leave their vehicles in the parking lot at the entrance. <\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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15 – Can I charge my hybrid or electric vehicle?<\/p><\/div>\n\n\n\n

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Recharging is strictly forbidden on the pitches. A recharging point is located at the campsite entrance.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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16 – Is there TV in the rentals?<\/p><\/div>\n\n\n\n

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Yes, in all rental properties.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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17 – What should I bring for my arrival?<\/p><\/div>\n\n\n\n

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Deposits – balance of your stay – bed linen for rentals<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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18 – Can I reserve a campsite with my ACSI card?<\/p><\/div>\n\n\n\n

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It is not possible to reserve a campsite with the ACSI card. You must go directly to reception from 2pm.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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19 – How many people can stay on a campsite?<\/p><\/div>\n\n\n\n

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Standard pitch 80M\u00b2 :5 peoplePitch XXL 130M\u00b2: 8 people with a maximum of 4 adults.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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20 – How many people can stay in a rental?<\/p><\/div>\n\n\n\n

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1-bedroom mobile home: 2 people + 1 baby2-bedroom mobile home: sleeps 4 + 1 additional person, including baby (sleeping in living room)2-bedroom canvas bungalow: 2 adults and 3 children4-bedroom bungalow: 2 adults and 4 children<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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21 – When do I have to pay the balance of my stay?<\/p><\/div>\n\n\n\n

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Rentals: one month before arrival datePitches : The day of your arrival<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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22 – Wifi<\/p><\/div>\n\n\n\n

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wifi is available on the campsite. Pay service at receptionXXL pitches and Mobil home SPA benefit from free access<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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23 – How far is the campsite from the cycle paths, the center and the beach?<\/p><\/div>\n\n\n\n

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The sandy beach is 700M away. Access on foot or by bikeThe cycle path is just outside the campsite.15-minute bike ride to the center of La faute sur mer15-minute bike ride to the center of La Tranche sur Mer7-minute bike ride to the center of La Gri\u00e8re plage.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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24 – Surrounding markets<\/p><\/div>\n\n\n\n

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The markets<\/td>The morning<\/td>In the evening<\/td><\/tr>
Monday<\/td>Jard sur Mer<\/td>La Tranche sur Mer<\/td><\/tr>
Tuesday<\/td>La Tranche sur Mer<\/td><\/td><\/tr>
Wednesday<\/td>Angles – La Gri\u00e8ere<\/td><\/td><\/tr>
Thursday<\/td>La Faute sur Mer<\/td>La Gri\u00e8re<\/td><\/tr>
Friday<\/td>L’Aiguillon sur Mer<\/td>La Tranche sur Mer<\/td><\/tr>
Saturday <\/td>La Tranche sur Mer<\/td><\/td><\/tr>
Sunday<\/td>La Faute sur Mer<\/td>La Gri\u00e8re <\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div><\/div>\n<\/details>\n\n
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25 – Free fun bus shuttle (July – August)<\/p><\/div>\n\n\n\n

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Free bus to take you anywhere on the seafront6 transport routes + 2 night routes running until midnight + fun bus map<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n

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26 – Can I drain and refuel my motorhome?<\/p><\/div>\n\n\n\n

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Our customers have access to the camper platform for oil changes, water fill-ups and cassette emptying.A cart is available to transport your cassette.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n","protected":false},"excerpt":{"rendered":"

1 – I’m a minor, can I stay at your campsite with my friends? Minors must be accompanied by their parents, who must be present throughout the stay. 2 – Do you accept groups at your campsite? Groups are not allowed on the campsite. 3 – Do I need to make a reservation? Reservations are […]<\/p>\n","protected":false},"author":1,"featured_media":405,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"Frequently asked questions - Camping La Grande Vall\u00e9e","_seopress_titles_desc":"All the answers to your questions can be found here. What are the arrival\/departure times? Are sheets provided? Pets allowed? ","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1293","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/pages\/1293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/comments?post=1293"}],"version-history":[{"count":1,"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/pages\/1293\/revisions"}],"predecessor-version":[{"id":1294,"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/pages\/1293\/revisions\/1294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/media\/405"}],"wp:attachment":[{"href":"https:\/\/campinglagrandevallee.com\/en\/wp-json\/wp\/v2\/media?parent=1293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}